L&D Manager ( Hotel/ Hospitality Industry )

OVERVIEW OF POSITION
The Training Manager is responsible for improving quality of work force; enhancing employee growth to upgrade employee level; preventing obsolescence to make employee having passion for work; assisting new comer to adapt the company culture; bridging the gap between company planning and policy implementation.
Daily Major Responsibilities
• Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers
• Culture training: training company culture for employee yearly
• To management training document follow company training procedures
• Other task as required
• Maintain a keen understanding of training trends, developments and best practices
• Provide opportunities for ongoing development
• Develop training plan, training program, coordinate with all department about training needs
• Coordinate with HR Managers and Head of Department continue develop to enrich current training program to meet the company demand in each period time
• Conduct effective induction and orientation sessions
• Implement a wide variety of training methods
• Yearly and quarterly making training budget including outsourcing training – if any
• Monitor and evaluate training program’s effectiveness
• Solving critical employee relation with company side if any
• Review and organize department policies and procedures to develop materials available for training.
• Draw an overall or individualized training and development plan that addresses needs and company expectations
• Support HR- Admin task is require.
• Newcomers training: to organize training for newcomers about company culture, working culture, ethics, workplace etiquette, relation SOP, service standard…

Cập nhật gần nhất lúc: 2025-07-24 13:30:03