Laundry Attendant - Autograph Saigon

• Seek opportunities to continually improve guest service.
• Package and deliver guest laundry to correct guestrooms.
• Adhere to hotel cleaning and maintenance programs.
• Carry out other tasks as directed by your supervisors.
• Ensure guest needs and reasonable requests are met.
• Adhere to the hotel&039;s security and emergency policies and procedures.
• Take appropriate action to resolve guest complaints.
• Collect guest laundry when requested, ensuring correct room- number is noted. Inspect all items and note any damages, discolor etc. before and after cleaning. Report to the Shift leader if you don&039;t know the material of the clothes.
• Ensure proper use of equipment and chemicals.
• Report any faults of equipment to the Laundry Shift leader or Laundry manager immediately.
• Knowledge and correct handling of the different types of linen.
• Answer guest calls and handle guest requests in a friendly, efficient manner.
• Handle guest items with utmost care, to avoid damages, shrinkage, lost buttons etc.
• Ensure a high level of cleaning is maintained in your work area.
• Prepare costing of guest Laundry, to ensure correct and prompt posting.
• Deliver high quality service to guests.

• Education: Min Senior Middle School
• Language: Be preferred with Laundry experience

Competitive salary & Service charge
05 working days per week- 2 days off per week
12 annual leave days per year
13th salary month.
Training and career development by MARRIOTT INTERNATIONAL.
To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance.
Employee discount rates for Room and F&B at Marriott Hotel.

Cập nhật gần nhất lúc: 2024-08-30 14:20:04