Lead/Senior Automation & AI System Engineer

Identify high- impact opportunities to implement automation across departments (e.g. operations, customer support, marketing, logistics).
Build agentic AI workflows that combine planning, tool use and decision- making using LLMs (e.g. OpenAI Assistants, open- source agents, LangChain or AutoGen).
Create clear frameworks for automation decision- making (e.g. when to use agentic reasoning versus structured workflows).
Develop and deploy robust automations using n8n or Make.com, including advanced workflows requiring conditional logic; webhooks, API calls; error handling and retry logic; node- based customs functions using JavaScript or Python.
Educate and consult with internal teams on automation potential and AI integration paths.
Define and lead enterprise- wide automation roadmap with a clear distinction between agentic and non- agentic automation use cases.
Maintain internal documentation and training materials to support scale and handover.
Integrate LLMs into Zeder systems to handle tasks such as summarization, document routing, prompt- based decisions and autonomous workflows.
Lead and mentor a team of AI developers and automation engineers.
Oversee automation security and maintenance to ensure long- term reliability.
Collaborate with HoDs to scope, document and deliver automations that streamline workflows.

Have experience in deploying prompt engineering strategies and managing agent memory/state across actions.
Show deep familiarity with LLMs and AI agents, including their deployment in practical automation scenarios (OpenAI, Claude, local LLMs, vector database…).
Have proven experience in setting up complex automation systems – from planning through deployment & iteration.
Have experience with automation observability and exposure to DepOps, CI/CD pipelines or container- based deployment (for more advanced LLM use cases).
Graduated the university with major in Engineering, Mechanical Engineering, Automation…
Possess strong programming & scripting knowledge (JavaScript required; Python is a bonus).
Having familiarity with eCommerce systems (Magento 2, Stripe, CMS platforms) and understanding of process mapping (VSM, SOP analysis) is a plus.
Have at least 3- year experience in n8n, Make.com or equivalent low- code automation platforms.
Demonstrated understanding of APIs, webhooks and integration protocols.
Be good command at English.

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Cập nhật gần nhất lúc: 2025-09-19 00:50:03