ABOUT US
With the mission to transform upskilling and reskilling for individuals and organizations into an exciting discovery, where the experience is personalized for every learner and educator to thrive in the ever- changing landscape of the learning universe, we empower individuals and educators to adapt, evolve, and thrive in a dynamic world, fostering a vibrant community where learning ignites curiosity and fuels success.
We are an AI- enabled platform that empowers adaptive and personalized teaching and learning experience.
Our vision is to create a universe where everyone has the opportunity to unlock their full potential through an exciting journey of lifelong learning.
SCOPE OF WORK
Champion Learner Success: Provide exceptional support and guidance to learners throughout their journey, ensuring a smooth and positive experience. This includes direct communication with learners through various channels (including email, messenger, phone calls) to address questions, resolve issues, and encourage engagement.
Gather User Feedback: Participate in user research activities, analyze feedback and data to identify areas for improvement in Learner Success/Career Services.
Develop and Implement Strategies including Mentoring Program & Career Support: Contribute to the development and execution of strategies to enhance learner engagement, satisfaction, success, and career readiness. Offer basic career support and guidance to learners, helping them identify and achieve their career goals based on the defined framework and programs at Edtronaut.
Learner Support and Onboarding: guide them through the onboarding process and assist learners with navigating the EdTech platform, resources, and tools to maximize their learning experience.
Engaging with Leads & Drive Conversions: Actively participate in converting current users and prospective learners leads (MQLs) to learners by reaching out to potential users, effectively communicating the benefits of Edtronaut’s programs and platform&039;s benefits.
Partnership Development & Account Management:
Project Management & Support: Support the design and implementation of partner- driven initiatives, such as career development workshops, job placement services, or tailored learning solutions. Work closely with internal teams to ensure smooth execution of partner- related projects.
Establish and Maintain Partnerships: Work with universities, employers, and other organizations to build partnerships for projects such as mentorships, internship placements, job simulations, or custom- tailored training programs. Present Edtronaut’s value proposition to partners, demonstrating how collaborations can benefit both their objectives and our learner community.
Account Management: Serve as a point of contact for established partners, ensuring successful collaboration and high partner satisfaction. Coordinate activities, manage communications, and ensure timely follow- up on project deliverables.
Others:
Participate in other projects aligned with the founding team’s objectives, contributing to user and business growth.
Collaborate: Participate in cross- functional teams to contribute to the overall success of our platform and services.
WHO ARE WE LOOKING FOR:
Are you a passionate learner with a "can- do" attitude and a growth mindset? Do you thrive in a dynamic environment and enjoy trying new things? If so, we want to hear from you! We&039;re seeking a highly motivated fresher / intern to join our growing team and gain valuable experience in Learner Success and Operations who:
Growth Mindset: Eagerness to learn and grow, particularly in the EdTech field and AI applications.
Customer Service Experience: Proven experience in customer service or telemarketing, with a knack for building rapport and addressing customer needs effectively.
Availability: Able to commit to at least 4 days a week for a 6- month internship.
Critical Thinking Abilities: Ability to analyze information, identify problems, and develop creative solutions.
Excellent Communication Skills: Strong written and verbal communication skills, with an emphasis on clear and persuasive communication.
WHY US:
with the assignment / the Internship program tailored for each member&039;s development:
Food and commute allowances (for on- site working), along with endorsements for your internship.
There is performance based incentive with Learner Success KPIs
Working with a youthful and fun team, mostly Gen Z, the founding team with solid experience and proven record globally and in VN including Consumer (Unilever, Nestle, Danone, etc.) and Tech (Lazada SEA, Indeed, Zendesk, Honestbee, etc.) and B2B
Sharpen Communications and Presentation skill
Exposure and Insights to Tech Startup- with a focus on AI & EdTech
Develop Critical Thinking abilities
Join our team at Edtronaut and be part of the journey to transform education with AI and technology. Together, we can make a lasting impact on the way individuals learn and grow. Apply now and unlock your full potential!
