Learning Experience Designer/UX Design (Edtech)

Step Up is the ideal environment for those seeking opportunities to experiment and learn in the field of English education. Widely recognized for its No. 1 Tiki bestseller, Hack Não 1500, and its top 5 App Store communication app, The Coach, Step Up continually strives to help Vietnamese people learn English in a smarter and more enjoyable way.
Achievements of The Coach:

VSLP 2022: The Coach App won second place in the largest AI competition in Vietnam, competing against 15 formidable tech teams.
Vietnam Edtech Forum 2023: The Coach was honored as the Educational Influence of the Year.
App Store Rankings: The Coach topped the educational app store rankings in Vietnam for communication apps shortly after its launch.
User Engagement: Over 1 million downloads and nearly 35 thousand feedbacks, with an average rating of 4.8 to 4.9 stars.

We’re hunting for a candidate who bridges the gap between Learning Design & UX, to join our Product Team. The job is to design the structure & the learning experience of English lessons for our app. This is a product- adjacent role.
We have:

Passionate individuals keen on revolutionizing English language learning
Rumor- free workspace
Product- led business model, with a good product process
“Win- win” mindset. We are committed to mutual success
Do you desire to exercise your strength in Psychology & Education?
Do you wish to revolutionize ways to learn English?
Do you want to work where we place the utmost importance on user empathy?
Do you like being analytical and having a strong rationale?
Or perhaps you’re an education enthusiast looking for a break into Product?

As a Learning Experience Designer, you will join the product development team to create the most wholesome learning app for beginner- level communication skills (A1, A2).
You will own the following scopes:

Learner&039;s empathy & learning experience impact. That includes:
Conduct user research to identify learning needs, preferences, and pain points.
Collect and analyze requirements from users and internal stakeholders through interviews, surveys, and feedback sessions.
Visualize learning solutions. That includes:
Creation of the rationale and design criteria for the learning experience (user flow, aha moment design, tactile design...)
Developing prototypes & wireframes is part of the process.
Test and iterate on prototypes based on user feedback and performance data.
That includes:
Usability tests, synthesis of data
Utilize insights from user data and research to inform design decisions.

You will communicate extremely well, to:

Provide detailed logic and specifications for developers to implement learning features.
Facilitate communication between cross- functional teams to ensure alignment and project success.
Coordinate with Data Analysts to monitor and leverage user data for informed decision- making.
Ensure that the user interface is intuitive and user- friendly.
Work closely with the product development team to integrate learning solutions into the app/web platform.
Collaborate with Content Executives to produce high- quality content.

Working Hours: 08:30 AM- 6:00 PM, with a 1.5- hour lunch break.
Location: Nam Trung Yen Urban Area, Cau Giay, Ha Noi.
Monday to Friday, weekends off.

Hard skills you must have:

Strong knowledge in one or more fields: User Experience Design, Psychology, Science of Learning
Solid understanding of instructional design principles and learning theories.
Fluent in English (equivalent IELTS 7.0 or higher)
Learner- Centered / User- Centered Approach
Strong skills in understanding and analyzing learners’ needs (Needs Empathy & Analysis).
Ability to create engaging and effective learning materials tailored to different learning styles and preferences. (Learning Experience Design)

Soft skills you should have:

Communication: Excellent communication skills, demonstrated through active listening, questioning, and presenting information.
Critical Thinking: Strong critical thinking skills to evaluate the effectiveness of learning materials and approaches. Ability to make data- driven decisions and iterate on designs.
Problem- Solving Skills: Excellent problem- solving skills to identify and address learning challenges. Ability to design and implement innovative learning solutions.

Qualities you should have:

Proactive and Motivated: Self- driven with a clear motivation to achieve work goals. Ability to take initiative and work independently.
Collaborative and Open: Sincere, open, and positive attitude towards colleagues. Willingness to share knowledge and support team members.
Growth Mindset: Eager to learn and apply new knowledge and skills. Open to feedback and continuously seeking to improve.
Resilient and Adaptable: Ability to handle multiple tasks and adapt to changing priorities. Resilient in the face of challenges and persistent in problem- solving.

Compensation and Incentive Structure:

Base Salary: A competitive monthly salary ranging from 17M to 25M+, commensurate with experience and qualifications.
Special Bonuses: Celebratory bonuses for holidays, Tet, and birthdays.
Performance Bonuses: Rewarding contributions through OKR achievements, innovation, and enhancements in operational processes.

Professional Development and Growth:

Career Advancement: Fast- track career progression into specialized management or project management roles.
Expert Networking: Opportunities for engagement and learning from leading professionals within the industry.
Tailored Training Programs: Access to advanced training initiatives to broaden job- specific skills and knowledge.

Additional Benefits:

Catered Meals: Complimentary lunch is provided daily at the office.
Comprehensive Insurance Package: Full insurance coverage by national regulations following the probationary period, including a 13th- month salary bonus.

Step Up&039;s Recruitment Stages:

Stage 4: In- person interview with the hiring manager.
Stage 3: A brief HR phone interview lasting 10- 15 minutes to discuss job basics, assess fit, and arrange interview appointments.
Stage 1: Initial review of your CV (within 1- 3 business days)
Stage 2: Complete a professional skills test (received via email) and submit it within 3 days.

The Professional skills test:
Support your solution with a strong rationale and visual demonstration where possible.
Propose an innovative solution to the following user story: As a learner on The Coach, I feel bored with learning materials once I recognize their repetitive instructional patterns.

Language of the test: Please submit your answers in English.

Please
attach your completed professional test
to your application email or provide a link to access it.

Cập nhật gần nhất lúc: 2024-11-02 17:50:02