We’re looking for a detail- oriented and customer- focused Business Consultant to support international clients with corporate services such as start- up setup and bank account opening. You&039;ll handle client inquiries, manage CRM data, and collaborate with internal teams to ensure smooth service delivery.
Responsibilities
Manage customer data and orders on CRM.
Collaborate with the Customer service staff/Sales Admin to complete orders as the company&039;s procedure (This task will be trained later).
Provide regular, transparent, detailed feedback and reporting on personal performance (if requested) to Team Leader/Head of Department.
Other tasks assigned by Team Leader/Head of Department.
Maintain customer relationships.
Receive customer inquiries from the Marketing team and consult with international ones (entrepreneurs, multi- national corporations, etc.) based on their needs for corporate services related to start- ups, bank account opening, etc. via email, live chat, and phone calls in English.
Present, promote and sell services to prospective customers to meet individual monthly targets.
Qualifications
Fluent in English
Highly effective teamwork spirit, time management, organizational, negotiation and problem- solving skills
Bachelor&039;s degree in English Linguistics, Economics, Banking, Business Administration, Business Laws, etc.
Proactive attitude, hardworking, able to work both independently and within a team, able to multitask
Having a basic knowledge of Economics, Finance, or International Banking is an advantage
At least 1 year of work experience in related fields such as Sales, Customer Service, Service Consulting Corporate Services, etc.
Familiar with documentation and CRM system
Excellent knowledge of MS Office
Benefits
A professional, dynamic, international working environment.
Salary review.
Social insurance, Health insurance, and Unemployment insurance (Vietnamese Law).
Team- building, Company trip, Christmas, Charity, Year End Party, Mid- autumn, etc.
Flexible working time, 7 hrs/day, Mon- Friday.
Annual health check- up.
13th- month salary.
Annual Leaves: 12 days + birthday leave + seniority leave.
Bonus on National Holiday, Birthday + Year- end bonus based on performance and business results.
Private healthcare package (PVI) for employees for 1 year or more.
Internal training & career development opportunities, and external L&D budget sponsorship.
Working Location: Ho Chi Minh City, Viet Nam
