Lobby Ambassador (Korean Speaking)

Translate documents related to Chinese/Korean if required
Support operational staff in daily communicating with Chinese/Korean guests
Give direction or escort guests to function rooms or guest rooms
Greet guests and manage the queues at Front Desk upon arrival or departure

Acts as an ambassador for the hotel with professional and discreet demeanor and creativity, which predicts guest’s expectations and ensures their return business.
Perform all other job related duties as requested.
Be informed on hotel events, promotions, facilities, and services and promote these to the guests acting as an ambassador to The Grand Ho Tram Strip.
Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction.
Establish relationships with leaders at local activities, restaurants, events, and tourist attractions and provide updated and current information and directions regarding these to guests.

Good in Chinese or Korean Language
One year working experience is preferred.
Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally. Fluent in English is encouraged.
Organized, can multi- task, good problem solving skills and detail- oriented.
Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business.
Basic Education completed is preferred.
Solid knowledge of the area and local attractions, events, restaurants and tourist activities preferred.
Must present a well- groomed appearance.
Microsoft Office knowledge is preferred.

• Salary and position is reviewed 1 time a year
• Having chances to get attractive company bonus every month/year
• Dynamic and sociable working environment.
• Social insurance, health insurance, unemployment insurance and other benefits
• Company trip once a year + Joining party
• Bonus by individual ability and company’s performance.

Cập nhật gần nhất lúc: 2024-04-03 12:08:25