Lobby Ambassador - Multilingual

Establish relationships with leaders at local activities, restaurants, events, and tourist attractions and provide updated and current information and directions regarding these to guests.
Translate documents related to Chinese/Korean/Japanese when required.
Perform all other job- related duties as requested.
Acts as an ambassador for the hotel with professional and discreet demeanor and creativity, which predicts guest’s expectations and ensures their return business.
Be informed on hotel events, promotions, facilities, and services and promote these to the guests acting as an ambassador to The Grand Ho Tram.
Respond to a wide variety of guest requests by accurately assessing the guest&039;s needs and requests and then adding personal recommendations and touches to achieve maximum guest satisfaction.
Give directions or escort guests to function rooms or guest rooms
Support operational staff in daily communication with Chinese/Korean/Japanese guests
Greet guests and manage the queues at the Front Desk upon arrival or departure

Solid knowledge of the area and local attractions, events, restaurants and tourist activities preferred.
Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business.
Microsoft Office knowledge is preferred.
Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally.
Must present a well- groomed appearance.
Fluent in English
One year working experience is preferred.
Organized, can multi- task, good problem solving skills and detail- oriented.
Basic Education completed is preferred.
Good in Chinese or Korean Language

Địa điểm: Bà Rịa- Vũng Tàu
Hình thức: Nhân viên chính thức
Ngành nghề: Dịch vụ khách hàng
Cấp bậc: Nhân viên
Kinh nghiệm: 0 Năm

Yêu Cầu Công Việc

Fluent in English
Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally.
Basic Education completed is preferred.
Organized, can multi- task, good problem solving skills and detail- oriented.
Solid knowledge of the area and local attractions, events, restaurants and tourist activities preferred.
Microsoft Office knowledge is preferred.
One year working experience is preferred.
Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business.
Must present a well- groomed appearance.
Good in Chinese or Korean Language

- Đồng phục
- Xe đưa đón
- Chăm sóc sức khỏe
- Nghỉ phép năm
- Tăng lương
- Đào tạo
- Chế độ bảo hiểm

Cập nhật gần nhất lúc: 2024-12-28 02:55:03