Lobby Ambassador

Acts as an ambassador for the hotel with professional and discreet demeanor and creativity, which predicts guest’s expectations and ensures their return business.
Be informed on hotel events, promotions, facilities, and services and promote these to the guests acting as an ambassador to The Grand Ho Tram Strip.
Translate documents related to Chinese/Korean if required
Give direction or escort guests to function rooms or guest rooms
Perform all other job related duties as requested.
Establish relationships with leaders at local activities, restaurants, events, and tourist attractions and provide updated and current information and directions regarding these to guests.
Greet guests and manage the queues at Front Desk upon arrival or departure
Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction.
Support operational staff in daily communicating with Korean guests

Organized, can multi- task, good problem solving skills and detail- oriented.
Microsoft Office knowledge is preferred.
One year working experience is preferred.
Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally. Fluent in English is encouraged.
Basic Education completed is preferred.
Solid knowledge of the area and local attractions, events, restaurants and tourist activities preferred.
Must present a well- groomed appearance.
Good in Korean Language
Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business.

Cập nhật gần nhất lúc: 2024-04-03 12:05:42