Logistics and Customs Supervisor / Freight Forwarding Industry

Main tasks:

Ensure all policies and procedures are consistently administered
Collect and maintain Customs Database on new updates from Vietnam Customs regulations to ensure Customs workflow in the company is up to date.
Resolve ad- hoc requests from the Customs office or Customs matters.
Prepare reports, review and monitor shipment, system and procedure timely and accurately
Resolve any arising problems or complaints related to the logistics department.
Measure Customs service lead time and deliver valuable initiatives on Customs Products
Other duties as assigned by Manager
Ensure customer satisfaction and feedback to the customers in a professional manner.
Improving Customs formalities and preparing customs work instructions and expediting workflow to set up the efficiency on the Customs Clearance for new customers and new requests of existing customers.
Strategically handle and manage logistics, customs, transportation, and warehousing services
Liaise with customs authorities in Ho Chi Minh and other border gates to resolve any issues, provide necessary documentation, and ensure compliance with customs regulations.
Meet cost, productivity, accuracy, and timeline targets.
Create an environment consistent with a continuous improvement culture
Identify areas of concern in clients’ import and export processes through monitoring of team performance against company and client standards, regular audit of shipment documents and accounting, and periodic client reviews
Build and develop Customs Products/ Customs Flow as business requirement/Project Requirement by giving very proper consultant to Sales team and manager.
Work with suppliers to improve their service if KPIs are not being met.
To consult or alert the team of any risk of Customs procedure to avoid penalty.

Required Skills:

Ability to remain calm under pressure.
Proficiency in customs software and systems
Advanced English Proficiency
Strong problem- solving skills
Organizational abilities
Excellence in communication skills
Professionalism and a positive attitude

Required years of professional experience:

Preferably with experience in Customs Brokerage. Customs Certification is an advantage.
Graduated of Bachelor’s Degree in Customs Administration/ Logistic/ Business Expertise in Customs with 10 years or more of experience in Logistics/ Customs Field.

Benefits:

Competitive salary.
PTI insurance /Travel/ Birthday leave/ Training
Professional and dynamic working environment
Mon- Fri (8:00- 17:00)
Full benefit package applied according to current Labor law.
13th month salary, yearly performance bonus, yearly salary increment evaluation subject to company business result and staff’s contribution.

Laptop, Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-04-03 11:00:28