Logistics Operation - giỏi tiếng Anh

Job overview and responsibility
PURPOSE OF POSITION:
The primary function of this role is to support the Sales Team by engaging with customers, processing orders, and coordinating logistics.
RESPONSIBILITIES:
Client Order Management:
• If unable to fulfill the client&039;s order on time, communicate directly with the Sales Personnel to resolve issues.
• Upon receiving client inquiries, check the availability of manpower to assess if the order can be fulfilled within the required time frame.
Logistics and Supply Chain Coordination:
• Ensure proper handling, storage, and transportation of goods in line with company standards.
• Manage flight and client activities, including planning, scheduling, and tracking shipments.
• Work with third- party suppliers, vendors, and carriers to ensure seamless operations and timely delivery.
Quality and Delivery Planning:
• Develop a Daily Delivery Plan and issue instructions to Operators to carry out tasks according to established timelines and quality standards.
• Address client complaints promptly and work towards a resolution.
• Establish a Quality Plan or Control Plan to ensure operations meet necessary standards and client expectations.
Communication and Coordination:
• Maintain effective communication with both internal teams and external stakeholders to ensure smooth execution of tasks.
• Assist the admin department with any inquiries related to OBC operations.
• Collaborate with other departments to address any issues that might disrupt scheduled operations.
Documentation and Reporting:
• Record training as per the Training Procedure, ensuring all records are up- to- date and compliant.
• Ensure all documentation related to operations, shipments, and logistics is accurate and up- to- date.
• Prepare and maintain operational reports.
• Provide regular updates and reports to management on operational performance and improvements.
Required skills and experiences
• 2- 5 years of experience in Logistics, experience in Air freight industry.
• Strong customer service and interpersonal communication skills and the ability to resolve
• A Bachelor’s Degree.
• Strong analytical skills and problem- solving mentality.
• Comfortable working within a fast- paced and deadline- driven environment.
• Ability to work under pressure.
• Fluency in English is a must.
conflicts in a professional and urgent manner.
• Strong attention to detail and accuracy
Preferred skills and experiences
• Chinese is an advantage
• Able to travel overseas for training (if required)
Why Candidate should apply this position
• Basic salary: 10- 12 million VND
• Full- salary insurance contribution
• The company will provide laptops and mobile phone.
• An international working environment with supportive colleagues.

Cập nhật gần nhất lúc: 2025-07-22 15:45:03