DUTIES & RESPONSIBILITIES:
Build the plans and strategies of Sales
Synthesize, analyze, evaluate data, collect information from the market to propose suitable business strategies for each period.
Develop and implement short- term and long- term strategies and plans for Sales department to ensure the company&039;s revenue&039;s targets.
Search, maintain and expand relationships with customers
Directly searching, expanding and increasing new sources of customers who need to use international freight services from/to Vietnam, North America, Europe and other countries.
Manage and maintain the customer base; constantly enhance and improve customers&039; satisfaction.
Combine with CS Dept. to feedback & solve customers&039; problems.
Internal management
Propose to reward/reprimand/discipline Sales staff base on case- by- case.
Develop training programs, direct training to ensure the quality of Sales staff, evaluate employee performance periodically.
Supervise the activities of Sales staff, speed up the progress, quality and capacity of Sales staff&039;s work.
Develop goals and KPIs for Sales Department.
Build and develop Sales process. Implement periodical evaluation of Sales processes and continuously improve innovation.
Plan of Sales team&039;s activities & organize the implementation. Report periodically as required by BOD.
Support, participate in the recruitment process of Sales staff
Make decisions within the internal Sales department and propose BOD of the policies and solutions of Sales
REQUIREMENTS:
Education Background
Good knowledge and experience of forwarding (sea freight, air freight), import- export, transportation, customs.
Graduated from universities majoring in Foreign Trade, Logistics, economics, business administration or other related majors.
Good knowledge of logistics or companies specializing in forwarder.
Good knowledge of transportation laws and regulations.
Experience
Priority is given to strong experience of North America and Europe routes both sea/air.
Have a certain customer base;
Familiar with various shipping companies;
Good MS Office.
Language: Fluent in English, Chinese is preferred.
2- 3 years of experience or more in the position of Sales leader/manager in the freight forwarding or import- export industry; overseas work experience is preferred.
Professional Skills:
Good communication and interpersonal skills.
Good analyse and synthesis skills.
Innovative & creativity mindset to achieve better efficiency.
Good negotiation and persuasion skills.
Ability to work independently and under high pressure.
Strong problem- solving skills.
