Working location: Runway Store- Rex Hotel | District 1, HCMC
Working time: 8 hours/day | 6 days per week
Key tasks
As one of the most important people of our adventure, your responsibilities are:
Selling:
Develop Sales, and focus on the store sales targets
Promote the brands, products and services.
Communicate the how- know and DNA of the brands
Create customer loyalty by developing our CRM database
Deliver a luxury service to all clients
Merchandising and inventory:
Ensure the level of your store&039;s visual standards, and their perfect match with the brand&039;s standards- in accordance with guidelines
Assist in stocks management / deliveries…
Ensure regular audits and stock takes
Assist on inventory and concession replenishment
Management:
Manage and supervise a team of (10- 20) sales
Develop your team&039;s know- how and knowledge (through coaching and training as much needed)
Ensure that your team is correctly trained on a day- to- day basis
Develop action plans according to performance
Be a real driving force for your team and the store (Sales challenges, CRM targets…)
Promote the high- end image internally and externally
Team training
Responsible for guiding and training new employees in accordance with the Company&039;s regulations and procedures
Train employees in sales skills, customer communication and other skills
Knowledge of goods and products
Ensure product knowledge and theme of season & year and responsible for training staff to understand product knowledge.
Train the sales team to develop the right sales skills
Maintain an image of the store and the environment with the company that sets its standards of day- to- day operations
Develop a training plan and make recommendations to the Manager every year
QUALIFICATIONS
3+ years as a Store Manager in the LUXURY RETAIL industry especially in Fashion
Have skills in managing, guiding and training employees
Fluently in English
Priority is given to having studied and worked oversea
Passionate about fashion and are knowledgeable of fashion trends, have a excellent personal fashion sense
Dynamic, professional and motivated by KPI&039;s challenges
