Mall Operations Executive (Chuyên Viên)

Manage and follow up on all operations (Cleanliness, maintenance).
- Supporting in emergency situations and enforce mall policies and regulations
- Overseeing cleaning crews to ensure the cleanliness,
- Checking common areas, restrooms and facilities to identify and report any maintenance or repair needs.
Handle all queries and complaints from Tenants when received in the Mall, provide appropriate solutions and alternatives within the time limits; Follow- up on tenant communications till completion.
Manage documentation related to mall management and leasing operations.
Ensure forwarding the same to the concerned department, including follow- up for timely resolution as per established Mall policies and procedures.
Coordination with other departments regarding maintenance process and customer payments.
Prepare PR / LPOs for various operational requirements and ensure tracking and follow up with the concerned department for timely procurement.
Prepare and issue tenant notices, circulars, warnings, and penalty notices as advised by the Mall Manager.
Promote occupational health and safety within the mall and develop safer and healthier ways of working.
Provide required reports/ updates to Accounting and HR departments.

• Previous experience in mall operations is a plus
• Minimum 3- 5 years working experience
• Possess College Bachelor/ College
 Strong communication skills.
 An eye for detail
 Good leadership skills.
 English skills
 Excellent planning abilities
 Knowledge of health & safety practices and regulations
 Good problem- solving and decision- making skills.

Chế độ bảo hiểm, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm, CLB thể thao

Cập nhật gần nhất lúc: 2024-04-03 11:22:46