Manager, Admin & Vendor Management (Bpo)

Negotiate agreements with BPO vendors to secure favorable terms and conditions… Monitor vendor performance and conduct regular performance evaluations to ensure compliance with agreed- upon service levels.
Manager, Admin & Vendor Management will be responsible for developing and maintaining relationships with all BPO vendors, ensuring the timely delivery, of services, and monitoring BPO vendor performance. Develop and maintain positive relationships with BPO vendors, serving as the main point of contact for any vendor- related issues or concerns.
Main task:

Build up an SOP, policy for BPO employees group;
Build up salary compensation &
Build Headcount Planning & Budget for whole Fiscal Year to adapt with growing up of business;
Build up strategy & planning with BPO Partners to adapt headcount business as usual & campaign;

In order to succeed in the role, you should ideally have:

Data skills (SQL/ Power BI) is highly desirable
Focus and can- do attitude
Minimum of 3 years’ experience releated
Good teamwork skills and English skills
Highly committed, passion, well organized, pro- active, honest, integrity, detailed, persevere, willing to learn new things, and diligent
Bachelor&039;s Degree or higher qualification in a related field
High- level attention to detail and accuracy
Good computer literacyhave the skill to present reports in Excel and PowerPoint
Effective analytical problem- solving skills & high- level reasoning

- Xe đưa đón
- Công tác phí
- Chăm sóc sức khỏe
- Nghỉ phép năm
- Phụ cấp
- Đồng phục
- Chế độ bảo hiểm
- Tăng lương
- Chế độ thưởng
- Đào tạo
- Laptop
for BPO Employees group;

Participate in the recruitment decision- making process for positions from Supervisor and above;

Admin task:

Take messages from all departments, and coordinate feedback in a professional manner
Planning and coordination with Function (PR/ PO coordination with Procurement, Fin)
Coordinate with relative departments to track attendance, leaves, OT, payroll, other issues etc.
Support to control and collect documents from a vendor.
Confirm Expenses monthly with the operation

Cập nhật gần nhất lúc: 2024-03-26 13:15:28