Manager, Strategic Planning (Business Quality)Urgent job FWD Vietnam Life Insurance Company Limited

PURPOSE:
The Business Quality Manager will be responsible for:
Drive execution and monitor progress of cross- functional initiatives.
Monitor and report on key quality metrics related to business quality to all related stakeholders
Prepare monthly BQC meeting.
KEY ACCOUNTABILITIES:
Reporting and Analysis
• Establish, monitor, and analyze KPIs designed to precisely measure the persistency related goals.
• In charge of analyzing, preparing, and consolidating all persistency related reports to all related stakeholders.
• Distil insights, identify areas for improvement and propose ideas, initiatives, and enhancements to optimize persistency strategies aligned with organizational goals.
• Prepare for and run the monthly Business Quality Control meetings, ensuring quality discussions and decision- making processes.
Execution of initiatives
• Manage the portfolio agreed initiatives at BQC and coordinate implementation across the channels (at working team level) and timely update progress at BQC and related forums (e.g., progress of embedding auto- debit into sales processes).
• Serve as PM for specific persistency enhancement initiatives (e.g., revamping business/sales processes etc.)
• Organize and facilitate all working team meetings and cross functional discussions for resolutions and escalate to BQC for timely decision making.

• Excellent analytical and data interpretation abilities.
• Strong leadership skills.
• Profound knowledge of insurance products and industry regulations.
• Creative problem- solving skills.
• At least 7 years of working experience, in which 5 years in insurance, with a focus on business quality and program management or related areas.
• Bachelor/master’s degree in business, finance, insurance, or a related field.
• Detail- oriented with the ability to manage multiple projects.
• Proficiency in data analysis tools and software.
• Exceptional communication and interpersonal skills.

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Cập nhật gần nhất lúc: 2024-04-03 12:19:24