Note: Interview before Tet Holiday- Start working after Tet Holiday.
The Director is responsible for, but not limited to the following:
Business Management & Strategy
target assigned by BOD.
Expected outcome: Drive the team towards achieving organizational vision as well as financial
Tasks:
Direct and control the center’s operations so as to ensure that the organization achieves its
mission and objectives
Create and report on business plans, lead in implementing and monitoring its efficacy and
progress
Research and implement new initiatives to drive revenue, lower operating costs and maintain
competitive product quality, all while delivery excellent customer service
Monitor the annual budget and ensure that revenue/sales targets are met
Prepare monthly, quarter and annual reports and give strategic advice to CEO and Board of
Directors
Sales & Marketing
Expected outcome: Effectively consolidate/enhance GPA’s market stronghold and maximizing
its revenue.
Tasks:
Manage and report on the effective implementation of marketing strategy to maintain market
presence and generate sales leads
Directly create and implement major campaigns to boost revenue (public events, sales
campaigns, client networking...) and act as center figurehead in those campaigns
Research and implement effective sales techniques to improve sales conversion rate
Direct and control the creation of Sales Marketing materials (brochures, flyers, leaflets...)
Maintain an up- to- date understanding of the market and competitors
Academics & Quality Control
Expected outcome: Ensure the team upholds high standards of academic performance and
client satisfaction so that sustainable growth is achieved.
Tasks:
Oversee the quality of counseling programs, customer service and level of service in line
with service agreements and other retention strategies
Ensure employees move in the same strategic direction to achieve its mission
Manage human resources, including attracting, hiring and retention of personnel
Maintain the database of student progress and results for each counseling season
Conduct training and coaching to support members of the team