Essential Functions/ Responsibilities:
Review Board Administration – Serve as the Review Board Administrator, overseeing the review of incoming QPs and ensuring the completion of tasks and effectiveness of implemented actions.
Data Analysis & Improvement Planning – Track and monitor quality metrics, analyze data trends, and develop action plans for continuous improvement.
Quality Ownership – Take shared responsibility for quality metrics within the assigned production area.
Material Containment & Issue Management – Identify and implement containment measures for affected materials when necessary.
Training & Corrective Action Monitoring – Assist in training and monitoring production operators on specific quality concerns. Support documentation and verification of corrective actions.
Issue Investigation & Resolution – Collaborate with supervisors, engineers, and CQEs to investigate internal and external defects or reported issues, identify root causes, implement corrective actions, and track progress until resolution.
Manufacturing Floor Support – Act as a liaison between Manufacturing and other support groups (Tooling, Engineering, Sales, etc.), as well as different manufacturing areas (Plating, Stamping, Molding, Automation, HDR, etc.).
Quality Reporting & Communication – Prepare the End- of- Month (EOM) Quality Update following the standard template. Update weekly quality metrics and share Quality Performance (QPs) updates on the Production Communication Board.
Product Transfers & Approvals – Support product transfer inspections, approvals, and tracking.
Cross- Functional Collaboration – Work closely with production supervisors, product, tooling, process, and maintenance techs, as well as Customer Quality Engineers (CQEs) to drive quality prevention and improvement initiatives.
In- Process Audits (IPA), Inspections, and Floor Walks – Conduct in- process audits per standards and requirements. Perform directed in- process inspections on specific orders, part numbers, or processes as determined by the Quality Department. Verify adherence to product specifications, proper procedures, and data collection requirements for new and existing products (e.g., CQA, ASP, and New Products). Also, lead manufacturing floor walks or Gemba walks.
Quality Standards Guidance – Provide guidance to operators and supervisors on maintaining quality standards.
Skills Development – take up new responsibilities assigned by the manager
“The responsibilities as defined are intended to serve as a general guideline for this position. Associates may be asked to perform additional tasks depending on strengths and capabilities.”