Marcom Coordinator

Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners.
Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets).
Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property.
Perform other reasonable job duties as requested by Supervisors.

Supervisory Experience: No supervisory experience is required
Related Work Experience: At least 1 year of related work experience
Education: High school diploma/G.E.D. equivalent
Fluent in English, confident, and can work independently

Full salary & service charge, social insurance during probation
Days off/week: 2 days
Medical Insurance Plan upon the hotel policy: Social insurance, health insurance and unemployment insurance
Opportunity to develop career
National and international training courses
Competitive package| 13th salary month

Cập nhật gần nhất lúc: 2025-10-20 12:35:02