Marine Service Advisor

Assist Service Manager to execute service marketing programs.
Coordinate with Managers, Supervisors and team leaders for job schedules and follow –up.
Receive all customer service requirements, technical inquiries and customers’ complaints.
Identify customer needs and advise service supplies.
Submit approved quotes to the Service Admin for WO opening.
Handle WO post survey / transaction survey.
Create and manage service (and revised/additional) quotations.
You are requested to participate & contribute as a team member for above responsibilities & other tasks as needed
Coordinate with advises customers on job completion and service reports..

HSE Knowledge and Contamination Control
Knowledge of Service Department functions with at least 4 year experience in Service Department or equivalent.
Knowledge of equipment maintenance, repair, major overhauling and troubleshooting.
Knowledge and demonstrated ability in customer relations.
Software Skill (SIS, ET, SIS Web, Technicians Workbench…)

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2022-04-08 17:02:04