Marketing Communication Supervisor

Job Summary
Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Managers.
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.

Required:
• 2- year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 1 year experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred
OR
• 4- year bachelor&039;s degree in Marketing, Public Relations, Business, or related major.

Days off/week: 2 days
Competitive package| 13th salary month
Opportunity to develop career
National and international training courses
Full salary & service charge, social insurance during probation
Medical Insurance Plan upon the hotel policy: Social insurance, health insurance and unemployment insurance

Cập nhật gần nhất lúc: 2024-04-03 11:30:06