Meeting & Event Manager - On site
Mô tả công việc
TASKS OVERVIEWING
• Be responsible for maximizing resort revenue by selling and coordinating meeting, conference, and social event space, as well as associated food and beverage services, ensuring a seamless and highly satisfied experience for all groups and event organizers.
TASKS CLARIFYING
• Maintain expert knowledge of the local market, competitor offerings, and industry trends to position the resort effectively.
• Participating training courses and meetings as demanded.
• Develop and execute targeted sales strategies for key market segments, especially corporate meetings and luxury social events.
• Serve as the primary point of contact for all assigned group and event clients from the initial inquiry through the event conclusion.
• Represent the resort at industry events, promoting the resort&039;s facilities and services.
• Creates 100% guest satisfaction by providing the Yes I Can! Experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations.
• Actively track sales activities, maintain an accurate client database (CRM), and prepare weekly, monthly, and quarterly sales reports.
• Finalize all event details, including menu selections, seating arrangements, audiovisual needs, and transportation logistics.
• Perform other tasks requested by the General Manager/Director of Sales.
• Conduct professional and engaging site tours of the resort&039;s facilities, rooms, and event spaces for prospective clients.
• Respond promptly to all sales inquiries, preparing detailed proposals, contracts, and banquet event orders (BEOs).
• Manage payment schedules and ensure timely collection of deposits and final billing.
• Negotiate room blocks, meeting space, and Food & Beverage minimums to achieve revenue goals and profit margins.
• Proactively solicit and secure new group business, conferences, meetings, weddings, and social events through networking, cold calling, site inspections, and industry trade shows.
• Coordinate effectively with the resort&039;s operational departments (Food & Beverage, Front Office, Housekeeping, and Banquets) to ensure all client specifications and service standards are met or exceeded.
Yêu cầu công việc
• Mastering in hospitality activities.
• Being proficient in office informatics, hotel management software.
• Minimum of 3 years working experience as the same position in 4 – 5 stars hotel/ resort, with a focus on meeting/event sales, convention services, or catering.
• Bachelor&039;s degree in Hospitality Management, Marketing, Business Administration, or a related field is a plus.
• Being able to work independently under high pressure.
• Exceptional negotiation, communication, and presentation skills.
• Arranging work and coordinating with colleagues well.
• Having good commercial and business sense.
• Being fluent in English; being able to using other language.
• Having degrees and certificates related to the profession.
• Having good situation solving skills.
Quyền lợi
Petrol allowance
Staffhouse support for employees living far away
Shuttle bus for employees in Nha Trang
Attractive service fee
Career development roadmap and working environment with the professional international Radisson group
Receive 100% salary and 50% service fee during the probationary period
Cập nhật gần nhất lúc: 2026-01-30 08:40:02

RADISSON BLU RESORT CAM RANH, KHÁNH HÒA
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