[Melia Vinpearl Central] Cluster Senior Sales Manager - based in Hanoi

• Services our customers in order to grow share of the account.
• Prepare monthly list of accounts to penetrate for the following month
• Up- sell, cross- sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
• Develop business leads for the Hotel on a weekly basis
• Update Cluster Director of Sales & Marketing on market trends and business leads
• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
• Attend hotel clients and local community business events to network and maintain high visibility
• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Conduct negotiations to achieve the best profit and rates for the Hotel
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Prepare monthly action plan for main market segment
• Plan active site inspections/entertainment meetings weekly basis to qualified potential accounts or new accounts
• Understands the overall market of each hotel- competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Interacts with guests to obtain feedback on product quality and service levels.
• Achieve daily targeted number of sales calls with effectiveness
• Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge
• Update management on VIP arrivals, meet and greet accordingly
• Fully responsible of accounts under his/her management , including contracting, updating profile and renewing contracts
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Executes and supports MHI customer service standards.
• Perform monthly review account profile on room nights production and average rate

Strong knowledge of local businesses and business trends required Strong negotiation
Good written and spoken English
University degree preferable or equivalent experience
Minimum of 2 years of experience in a similar position with proven track records
Native Vietnamese

Attractive salary and benefits package.
Insurance: In addition to health insurance, social insurance, unemployment insurance according to the Labor Law, employees are entitled to participate in the health insurance package under the Group regime.
13th month salary, and holidays.

Cập nhật gần nhất lúc: 2024-07-06 19:40:02