PURPOSE
To act as reliable partner between customer and supplier to deliver the highest standard of service
To strive for Operational Excellence in performing role responsibilities
To co- ordinate the sourcing activity between customer and supplier and to monitor the order follow up, in order to achieve the corporate targets of On- time Delivery Performance, On- time sampling, Claim ratio, Lead- times and Turnover
RESPONSIBILITIES
• Monitor order tracking to meet the quality and delivery date requirement in order to reach corporate KPI target
• Using knowledge of pricing, production time & action calendar, as well as technical knowledge, to handle and troubleshoot production problems with vendors and present alternatives/solutions to customer
• Responsible for the coordination of daily merchandising activities in product development, costing, and mass production follow up
• Research & analyse product trends by keeping up- to- date with the latest offerings from the market and coordinating with vendors to increase customer satisfaction and sales opportunities
• Actively visit suppliers and factories on a regular basis (weekly/monthly)
• Work in internal and external systems
• Collaboration with QA/QC/Fabric Team/Logistic Team
• Attend and steer buying meetings with customers and vendors
• Perform other duties as assigned by Management
KEY COLLABORATION PARTNERS
• Merchandise Controller
• Administration
• Logistic Team
• Suppliers
• Customers
• Quality Assurance Team and Quality Control team
SCOPE
• Region
CORE COMPETENCIES
• I am results- oriented and details- oriented
• I am a role model by showing respect and valuing how people’s diverse backgrounds, ideas, experiences and cultures can add value to our business
• I am Proactive and high sense of responsible, truthful, willing to learn and hardworking
• I actively cooperate within and across teams, departments, functions and/or locations.
• I see the bigger picture and understand the company’s overall strategy and vision
• I am curious, open- minded, eager to learn, and ready to try new and innovative ways of working.
• By ‘pushing the limits’, I am committed to exceeding our customers’ expectations by constantly seeking and acting on feedback with passion
• I openly admit to and learn from my mistakes and past experiences
• I strive for continued and sustainable operational excellence by maintaining a cost- conscious mind- set
