Merchandising Executive

About The Job:
Our Merchandising Executive will play a pivotal role in managing and coordinating customer orders, serving as the primary liaison between clients and internal departments. This role involves handling customer inquiries, understanding client needs, and ensuring seamless order execution while fostering strong client relationships.
What You’ll Do:
· Customer Inquiry Management
Assess internal capabilities, such as product technical feasibility, production capacity, quality standards, to determine if orders can be fulfilled to customer specifications
Receive, process, and provide necessary information to fulfill customer inquiries
Accurately identify client needs and product requirements relating to technical specifications, quality standards, delivery expectations, cost parameters, and more.
· Order Coordination and Execution
Communicate promptly and transparently with customers to provide updates on progress, address any potential issues proactively, and maintain positive relationships
Collaborate closely with internal departments such as Research & Development, Planning, Production, and Quality Assurance, to ensure customer requirements and delivery timelines are met
Construct and coordinate comprehensive order execution plan, clearly identifying necessary milestones, timelines, and people- in- charge to fulfill customer orders
· Customer Demand Analysis
Collect and analyze customer data to identify trends and provide actionable insights that can inform strategic decisions, helping shape the company’s strategy to better meet customer needs and respond to changing demand patterns
Collect, consolidate, and maintain an overview of order details, ensuring alignment between customers’ requirements and factory resources and capabilities

This role requires strong organizational, analytical, and communication skills, as well as a deep understanding of both customer needs and internal production capabilities. The ability to coordinate across departments and maintain a customer- focused approach is crucial to ensure timely and satisfactory order fulfillment.

0- 3 years of work experience
Strong analytical, problem- solving skills
Bachelors’ degree
Excellent communication and interpersonal skills
Outstanding academic performance and strong record of extracurricular activity
Positive attitude and a willingness to learn
Excellent written and oral communication skills in English and Vietnamese

Saturdays off
Laptop provided
13th salary
Transportation from HCM, Binh Duong, Bien Hoa to the plant
Competive salary

Cập nhật gần nhất lúc: 2024-12-05 22:45:02