MICE Project Manager

This role involves overseeing the entire process of MICE (Meetings, Incentives, Conferences, and Exhibitions) requests, from initial inquiry to successful execution. The Project Manager will proactively identify new business opportunities and foster strong client relationships. Upon receiving a specific request, they will consult with the client, recommend suitable services, and provide pricing. After confirmation, the Project Manager will coordinate and manage the event or tour, ensuring smooth operation. Additionally, the role includes supporting business development, contributing to product innovation, and striving for operational excellence at every stage.
General Duties:

Supervise the itineraries and quotations of the staff in the market
Update MICE products MICE newsletter to the agents
Coordinate groups up on arrival in Vietnam and travel if required
In charge of the relations with tour operators overseas
Deal with the hotels and suppliers in Vietnam and establish a good relation
Welcome VIP clients
Accompany them on Inspections trips if required
Set up innovative, original and creative programs
Support the Indian team, Inbound team (occasionally)
Training/coaching to staff, new staff the sales skills, the products, handling, operating skills of MICE group requests
Manage the MICE English- speaking requests/projects
Reports to MICE Manager

Daily Duties:

Coordinate on going and new group requests with branch offices
Liaise with accounting dept on incoming and outgoing payments
Update Incentive data base
Find the new suppliers, new products…for MICE
Double check itineraries and quotations
Coordinate with staff all outstanding issues & follow up on progress
Make proposal and quotation
Follow up on outstanding group requests
Create new programs, formats and templates
Input of all MICE requests in software of ATV (Lemax)
Follow up on internal and external emails and incoming requests

Enjoy high pressure of work
Dynamic, independent, resourceful, matured and results oriented.
Excellent in communication, interpersonal and team organization skill
Proficient in computer: Microsoft office, excel, internet and other useful soft- wares
Excellent at English (writing and speaking) and other languages (Spanish, Italy or German ect.)
Excellent in project management and planning.
Excellent in negotiation skill and carefulness
At least 3 years working in tourism or MICE industry
Able to work in dependently and in a team environment

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-10-11 18:40:02