Microsoft Support L1

• Participate in technical and soft skills training courses to improve working and specialized skills.
• 24/7 monitoring and process incident follow procedures using monitoring tools by developer team.
• Receive and process technical support requests from customers and internal units through the service support system.
• Make sure the 24/7 hotline is always available.

• Able to work under high pressure.
• Basic understanding of Cloud computing, IaaS, PaaS.
• Proficient in using Windows and Linux systems.
• Reasoning the problem convincingly (logically).
• Capable of multi- tasking at the same time.
• Have basic networking knowledge.
• Knowledge of bash shell or python programming is an advantage.
• Able to read and understand specialized English and respond via email.
• Intern in IT system administration for any company.
• Graduated from College or University majoring in Information Technology.

• Working in a creative environment at the leading Technology Group in Vietnam.
• Activities and culture with FCI and FPT Corporation.
• FPT premium care package
• Study support package for children of FCI union.
• Flexible income according to ability

Cập nhật gần nhất lúc: 2024-06-08 21:55:08