National Lease & Service Manager

The National Lease & Service Manager is responsible for leading the national Lease & Service team, overseeing all activities related to lease negotiation, contract renewals, and landlord relations for both new and existing store locations. This role works closely with relevant functions and stakeholders to ensure the timely execution of new store openings (NSOs) and provides ongoing support for all landlord- related matters post- opening.
Key Accountabilities:
Planning & Data Management
Assist the Head of Expansion in developing the annual leasing and service plan aligned with the brand’s growth strategy, ensuring timely and effective execution of store opening targets.

Stay up to date with market trends, leasing benchmarks, and regulatory changes to proactively inform planning and negotiation strategies.
Ensure data integrity across all lease- related systems and reports to support timely decision- making.
Build and maintain tools and standardized processes to enhance efficiency, accuracy, and consistency in lease and service operations.
Oversee the management and enhancement of the store analog and lease database to support network expansion and portfolio optimization.

Lease Management

Ensure alignment with Legal and Finance throughout the lease deal process.
Collaborate with the SDC team to ensure NSO projects meet planned timelines and contractual conditions.
Lead the team in negotiating commercial lease terms and finalizing contracts with landlords for new sites nationwide.

Service & Contract Management

Oversee contract renewals, store relocations, and closures across the country.
Coordinate with Marketing, Finance, and Operations to evaluate and propose appropriate actions (renew, relocate, or close).
Proactively manage the lease tracking system to ensure timely renewal actions (at least 6 months in advance).

Stakeholder Management

Lead rental re- negotiations and discussions on premises adjustments or improvements.
Maintain strong and professional relationships with landlords nationwide.
Complete other projects base on your HOD’s request.
Collaborate with cross- functional teams to resolve issues and support projects related to network optimization, cost reduction, and store performance enhancement.
Serve as the escalation point for landlord- related issues post- opening, including disputes, repairs, or renegotiations.

Job Requirements:

Bachelor’s degree in Business Administration, Real Estate, Legal, or a related field.
Proven leadership experience managing multi- regional teams and external stakeholders.
05+ years of experience in lease negotiation, property/portfolio management, or retail expansion, preferably in a multi- site, national retail or F&B environment.

Knowledge of:

Good knowledge of commercial leasing laws and market practices.

Skills (Ability to):

Excellent cross- functional coordination and communication.
Excellent project management skills, able to manage multiple lease transactions and timelines concurrently.
Fluent English in Speaking and Writing is a plus.
Strong negotiation and contract management skills with a solid understanding of commercial leasing terms and practices.
Strong stakeholder management and interpersonal skills to work effectively with landlords and internal teams.
Strong problem- solving and decision- making skills in a dynamic, fast- paced environment.
Proficiency in Microsoft Excel and lease tracking systems.

​Working hours: as per business needs. Typically, 8am- 5pm Mon- Friday.

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Cập nhật gần nhất lúc: 2025-10-01 07:05:03