[NATIONWIDE] Customer services staff - American line (working night shift)

- Working time:11 p.m- 7 a.m (working night shift at home, work online with American branch. Working hours may vary depending on season and job requirements)
- Jobs:
+ Resolution of customer queries, service issues as well as follow- up on outstanding
+ Control PO from the customers and closely working with customer for delivery to satisfy customer requirements.
+ File AES to get ITN .
+ Submit SI on Carrier or Airline&039;s website or send email.
+ Send Trucker D/O and give them Shipper&039;s contact for Loading Schedule
+ Follow up Trucker and Carrier or Airline step by step and notify agent as soon as possible till the order completion.
+ Check Master Bill of Lading and issue House Bill of Lading.
+ Making Booking with carrier or airline.
+ Communicate with Carrier / Airlines and Trucker to check Ocean/Air Rate and Trucking Rate via email and mobile phone.
+ Update data on Internal company software to reflect shipment management.
+ Send Shipper POWER OF ATTORNEY, Shipping Instruction form and request for Commercial Invoice and Packing List also check Cargo Ready Date.
+ Combined with accountant to make debit note, payment request, summarizing data and reporting to manager weekly.

- Proficient in English (4 skills, especially in comunication)
- At least 1 year experience in logistics, have experience in taking care of export/import goods (both air and sea)
- College graduate or higher.

- Hard- working, careful

- Ability to work independently

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm, CLB thể thao

Cập nhật gần nhất lúc: 2023-12-15 17:48:54