Overview
As a NetSuite OneWorld Administrator, your primary responsibility is to maintain and enhance our NetSuite OneWorld instance. You’ll strike a balance between supporting growth, cost- effectiveness, and operational efficiency. Your expertise will be crucial in managing and optimizing our NetSuite CRM, ERP, WMS, and EDI systems. You will keep yourself up to date with the latest features and developments as well as explore, research, implement, integrate, and train on any existing and new SuiteApps as needed.
Responsibilities
• Assistance with data extraction through reporting and searches
• Point of contact for end users and NetSuite Support
• Support NetSuite Demand Planning and Case Management modules
• Create configurations and customizations of NetSuite to meet the business needs
• Point of contact for end- user Technical support and system administration, including configuration and integration
• Functional testing, and rollout of customizations, custom objects, enhancements, application releases, and system integration based on user/business needs
• Facilitation of system adoption and satisfaction through user training, user support, and meeting user requirements
• Monitoring usage and system performance
• Work with various departments to enhance system functionality
• Support the data import process and migration
• Daily account maintenance and management
• Build and design NetSuite dashboards and provide users with relevant reports and KPIs and custom dashboards
• Design, implement and utilize NetSuite dashboards for relevant reports and insights
• Planning, reviewing, and customizing NetSuite to meet user needs
• Strong understanding of billing, payments, A/R, general ledger, revenue recognition, planning, audit, and reporting
• Ensuring the quality of account data and performance of regular data audits; resolution of data integrity issues
• Maintain the WMS / RF- Smart and EDI / SPS Commerce
Soft Skills
• Strong written and verbal skills.
• Can confidently provide support and user training across departments
• Has the ability to liaise with different departments and multiple business disciplines
• Can demonstrate strong leadership skills
• Can exercise strong problem- solving skills, and analytical thinking
Qualifications
• NetSuite Administrator Certification preferred
• WMS: (RF- Smart) preferred: 5 years
• Bachelor’s degree in relevant discipline
• ERP: 5 years (Required)
• EDI: (SPS Commerce) preferred: 5 years
• CRM: 5 years (Required)
