Nhân Viên Chăm Sóc Khách Hàng Outbound/ Telesales

- Actively support other team members for work- load or back- up person to fulfill the department’s work within the time frame
- Support customers complete onboarding journey
- Ensure all issues/ risk events are reported in a timely manner and have properly followed up
- Contact customers who have registered Bank&039;s products or inquires through outbound calls
- Interact with new/existing customers by providing information about products & services

- Multitasking skill
- Work independently/team according to KPI
- Good at customer service, negotiation, and problem- solving skills
- At least 6- month working experience in Retail Banking sector (Fresh graduate welcome)
- Has good communication skills (Vietnamese is a must) and good command of spoken and written English.
- Being able to work under high pressure.
- Strong teamwork capabilities
- Having logical thinking, flexible response, quick absorption, and boldness to share opinions and personal views
- Bachelor&039;s Degree or above related to Banking and Finance (Accounting/ Finance/ Business/ Economics/ Financial Engineering)
- Applicants with Customer Service/ Call center/ Sales background is most welcomed (Banking, Insurance, Fintech)
- Good time management skills

- Monthly incentive based on performance.
- Monthly free snacks
- 12 annual leave per year
- 13th- month salary
- Annual health check
- Working flexible arrangement (WFH 1day/week)
- Participate in team building; events and special days
- Provided with laptops and necessary equipment for work
- A friendly fun and very exciting environment

Cập nhật gần nhất lúc: 2024-07-20 13:30:03