Nhân viên Chăm sóc khách hàng tại Lazada Viet Nam

Salary Range: 9,000,000 – 15,000,000 VND
Location: FFM, Tan Binh Industrial Zone, Binh Tan District
Flexible working hours: (8 AM – 5 PM) or (9 AM – 6 PM). Mon- Sun (off 1 day)
About the Role:
Lazada Logistics is seeking a dedicated Customer Service Representative (BPO) to join our dynamic team. In this role, you will be responsible for providing exceptional support to sellers utilizing our logistics services.
Key Responsibilities:

Handle customer inquiries and issues via email, messaging platforms and CRM tools.
Collaborate with internal teams to enhance service quality.
Ensure smooth and efficient resolution of logistics- related concerns.

Requirements:
Basic English communication and reading comprehension.
Minimum of 2 years of experience in logistics or transport customer service.
Strong problem- solving skills and a customer- oriented mindset.
Why Join Us?

Full social insurance based on salary.
Flexible working hours: (8 AM – 5 PM) or (9 AM – 6 PM).
Opportunities for career growth in a fast- paced logistics environment.
100% salary during probation period.

Cập nhật gần nhất lúc: 2024-11-13 15:10:03