Nhân Viên Chăm Sóc Khách Hàng / Theo Dõi Đơn Hàng

Work with QC/production to resolve urgent/delay case to product urgent order on time.
Receive orders from customers and work with KIO for resolving problems related to orders to assure orders can be keyed in system on time.
Sign/re- sign sales contract with customers to implement orders follow law and regulation.
Work with purchasing to tracking ETD of materials and support confirm NG materials to assure shipping to customer on time.
Work with PPC/Subcontractors to confirm ETD of new order/ delay order to assuring shipping on time to customer.
Do open order/shipping plan/customer complaint/delay/FGs stock…reports and send to team leader
Implement 6S to assure working area follow 6S standard.
Make the packing list and other required document for the shipments
Do the other tasks following superior assignment
Tracking color swatches to assure product follow customer standard.
Provide quotations to customers to receive confirmation from customers.
Go to customer factories for meeting to resolve the problems if needed
Visit customers for the meeting in urgent and important cases, as well as periodic customer visits to strengthen customer relationships
Update changing RTD or order information from customer to work with related departments.
Work with WH/Logistic/Transportation company about shipment arrangement to assure shipping on time to customer

Experience: At least 2- 3years experience in CS position at manufacturing. Priority for footwear industry
Education & Knowledge: College/ University
Foreign language: English communicating
Other skills:

Problem sovling
Time management skills
Communication and Negotiation skill
Can use ERP system

Cấp bậc: Nhân viên
Địa điểm: Bình Dương
Hình thức: Nhân viên chính thức
Ngành nghề: Dịch vụ khách hàng, Dệt may / Da giày / Thời trang, Quản lý chất lượng (QA/QC)
Kinh nghiệm: 2 Năm

Yêu Cầu Công Việc

Foreign language: English communicating
Education & Knowledge: College/ University
Experience: At least 2- 3years experience in CS position at manufacturing. Priority for footwear industry
Other skills:

Problem sovling
Time management skills
Can use ERP system
Communication and Negotiation skill

- Laptop
- Công tác phí
- Xe đưa đón
- Tăng lương
- Chăm sóc sức khỏe
- Chế độ thưởng
- Nghỉ phép năm
- Đào tạo
- CLB thể thao
- Chế độ bảo hiểm
- Phụ cấp
- Du Lịch
- Đồng phục

Cập nhật gần nhất lúc: 2024-12-16 04:25:02