Follow and perform process, works for export shipments:
Complete KPI goals set by the Boards of Directors...
Transfer documents to the Finance team issue VAT invoices to customers/ agents. AR collection.
Work closely with other department: Logistics, Finance, Sales, CS.... To enhance the work efficiency
Capturing customers/agents requirements and provide fast response.
Request sale team to provide buying rate/ selling rate to make profit statement ( if freehand) and follow guidline (if nomination)
Sending pre- alert to agent. Tracking the shipment, update to related parties and monitor until cargo receipt by cnee at destination.
Provide carriers shipping instruction, check draft Master Bill of Lading.
Solve problems, complaints or dispute if any
Making reports
Contact the suppliers for invoice, transfer to the accounting department to make payment. Then, process of telex release B/L.
Get shipping instruction from customer for HBL issuance and get customer’s confirmation.
Filing AMS/ACI/AFR...for US/Canada/Japan shipments.
Receive booking confirmation, basic information from CS
Other tasks as assigned by the Head of Department and General Director.
Update POL’s shipper arrival date, unloading time and delivery information.
Follow and perform process, works for import shipments:
Send documents to customers for recheck and get confirmation
Send Arrival notices to customers
Tracking arrival date, submit manifest on time
Make P/S for the shipment
Receive Arrival Notice and Debit Note from Carrier, check and make payment.
Receive documents from agents, check and confirm to agents
Prepare Container Opening document and handover to Logistics team. Monitor the process of Container Opening.
Follow until cargo take out of the port.
Issuing/ releasing delivery orders against AR collection and Original Bill of Lading (if any)
For DAP/DDP shipment:
Work closely with other department: Logistics, Finance, Sales, CS.... To enhance the work efficiency
Solve problems, complaints or dispute if any
Making reports
Send Debit Note to agent and follow payment before delivery (COD or Credit facility base on Agency Agreement).
Other tasks as assigned by the Head of Department and General Director.
Monitor and push the Logistics team to handle quickly, avoiding DEM/DET/Storage charge.
Capturing customers/agents requirements and provide fast response.
Complete KPI goals set by the Boards of Directors...
