Nhân Viên Đặt Phòng

Collect all guests information and Input booking information to system.
Address guest concerns, complaints, or issues related promptly. Work collaboratively with other departments to resolve guest issues and ensure guest satisfaction..
Coordinate with related departments to ensure smooth communication and coordination of guest booking and preferences.
Confirm all arrival bookings prior to guest’s arrival.
Attend training sessions to enhance product knowledge and customer service skills.
Follow up to settle all payment.
Co- ordinate with travel agents and operation team to pick up and drop off.
Receive phone call through hotline and guest requests from various booking channels, check the availability and respond guest’s request.
Declare to port authority prior to guest’s arrival and check out.

Good English skills,
Good communication, and coordination skills,
Problem solving skills, able to work independently, under- pressure,
Flexible in working schedule, even during night time, weekends and holiday

Địa điểm làm việc trung tâm
Cam kết thưởng tháng lương thứ 13 kể cả nhân viên thử việc
Mức lương cạnh tranh và Thưởng doanh thu hấp dẫn
Thưởng tết, thưởng các ngày lễ
Chỗ gửi xe miễn phí, phụ cấp ăn trưa
Cơ hội thăng tiến trong công việc

Cập nhật gần nhất lúc: 2024-07-08 23:05:05