Nhân Viên Hỗ Trợ Khách Hàng (Line Tiếng Anh) - App Booking (Team Hotel)

Handle admin support tasks including but not limited to hotel, flight, and regular payment related issues
Respond to customer queries by phone or e- mail to support and solve complaint cases
Verify transactions with different mode of payments (such as: bank- transfer, credit cards, etc..) match payment and booking ID
Interface between customers and hotels to resolve any cases arising upon/after check- in

WORKING TIME

Rotating shifts.
Service time: 24/7, working 5- 6 days/week, 25 days/month

Able to work under pressure and in a large team
Above 3 months minimum experience in customer service, receptionist, tour guide v..v
Always bring positive attitude within colleagues and towards customers
Age: 20 to 30 years old
Experience in a call center/contact center, travel industry is a plus
University/Colleges required
Willing to work on weekend, national holidays, overtime if needed
Willing to work under shifting mode (Night shift including)
Discipline, honest, critical and high initiative
Fluent in English both written and spoken (Preferably with TOEIC 500)

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-08-19 19:20:03