Nhân viên Kinh doanh (Ca đêm)

Act as a knowledgeable point of contact for customers, guiding them in using our services effectively.
Monitor fees, promptly address complaints, and handle cancellations.
Explain the features, benefits, and value propositions of our offerings.
Initiate proactive outreach to gather feedback from customers.
Keep track of customer feedback and report any issues for timely resolution.
Listen attentively to their inquiries, concerns, and feedback.
Regularly update and supplement customer information.
Provide accurate information and personalized assistance to enhance their overall experience.
Call clients in person when necessary to understand their needs and preferences.
Continuously monitor customer situations and provide timely advice and support.
Engage with customers via phone, email, and social media platforms (such as Facebook).
Establish and nurture strong customer relationships.
Collaborate with the technical support department to enhance new service packages and make necessary modifications to existing ones.

Proficient computer and internet skills, understanding of social media and e- commerce.
Basic knowledge of marketing
Strong communication skills, fluent, articulate, confident, without stuttering, hesitation, and without a strong local accent.
Age range: From 22 years old and above.
Good English communication skills are an strong advantage. (English level Ielt 6.0– 6.5 or equivalent)
Creative thinking, good listener, regularly keeping up with social trends and customer psychology.
Working Hours: Monday- Friday (from 21:30 to 05:30) and Saturday (online)
Due to the nature of night shift work, the ability to manage hours and workload to maintain physical and mental health during night shifts is necessary.

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Du lịch nước ngoài, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Phụ cấp thâm niên, Nghỉ phép năm, CLB thể thao

Cập nhật gần nhất lúc: 2024-08-11 18:40:02