Nhân Viên Lễ Tân Nam Ca Đêm/ Night Shift Receptionist

- To settle up or receive documents transferred to Reception from other departments.- To participate in safeguarding security in the hotel, to check up door lock..- To thoroughly understand all procedures of installing technical equipment in the hotel and to use them for safety purposes only.- To handover all done work and the results for staff on day- shift to follow up and handle.- To make a brief report of activities taking place at night and a list of room status every day.- To prepare all tasks needed for welcoming guests on the next day.- To process late check- in and early check- out and any other tasks related to Reception.- To maintain the coordination with other departments in serving guests along with security issues in the hotel.- To keep tools and equipment at Reception counter clean, tidy and well- operated.- To guarantee all complaints of night guests are handled absolutely, otherwise handover to staff on morning shift to continue.

- Degree or diploma in hospitality management or other related field- Experience in field of Customer Service or Reception.- Extremely high spirit of Customer Service.- Minimum of 1 year Receptionist experience in 2 or 5 stars hotel or residence background- Computer skills: proficient in Microsoft Office.- Experience in PMS is required- Exhibit excellent knowledge of customer service- Fluent in spoken and written English- Good interpersonal skills- Ability to multi- task

- Competitive salary and bonus- Insurance according to policy- Friendly working environment- Team building, family day- Employee activities for happy workplace- Duty Meal, Uniform- 12- day annual leave- Candidates will be provided with job details during interview.

Cập nhật gần nhất lúc: 2024-04-11 11:40:38