Nhân viên phục vụ bàn - Waiter/Waitress

Explain the featured menu to customers and upsell. Recommend beverages.
Keep informed of menu items available to customers. Keep informed of all meal courses so as to serve food in the correct sequence.
Assist the Captain and serve the order directly to customers.
In the event that a problem arises in facilities or services, report to the Manager and take appropriate measures immediately.
Receive and handle customer complaints and requests. Readily accept compliments and criticism from the customer.
Ensure that the menu items provided to customers match the order taken. Carefully observe customers until their meal is finished.
Kindly respond to, and resolve, any problems customers may be experiencing.
Keep all furniture, containers and other items at the workplace clean.
Keep informed of how to access the information that customers may request, as well as the membership system and its related services.
Be knowledgeable about food & beverages.
When customers are waiting, lend assistance in guiding the customers
Frequently check to ensure that tables are neatly organized. Keep informed of any reservations.
Ensure that reserved tables are set (receptacles, napkins…) as requested.

Good grooming & attitude.
Good English & communication skills.

Clear career development plan with many engaging training courses (local & international).
Annual helpful training courses (local & international).
Duty meal & Uniform provided by hotel.
Attractive & competitive salary with high service charge.
Wonderful working environment with professional team.
Annual vacation, Annual health check, Insurance and other welfare as in Labor Law.

Cập nhật gần nhất lúc: 2024-04-02 16:00:29