Nhân Viên QA/QC Sàn Thương Mại Điện Tử

● Other related tasks as assigned by superiors.
● Evaluate the quality of Sales&039; text messages and chats to ensure conversation quality, and enter daily reports for QC work;
● Maintain regular updates of professional knowledge to ensure supervision is carried out strictly in accordance with current regulations;
● Detect and promptly report operational errors/issues affecting service quality;

● Strong coaching and people- development skills through call listening
● Energetic and motivating individual
● Quality feedback, etc.
● Excellent leadership and communication skills
● Bachelor Degree or above;
● Coaching and communication skills Minimum of 1 years’ experience within a contact center environment as a QA/ QC
● Experience within customer services
● Creative & Critical thinking.

● Salary: starting at 18M (Net), will be reviewed after one working year
● Social, health (24/7 health care) & unemployment insurance;
● Work in a dynamic, creative environment with young, close colleagues.
● Participate in Company and Group activities: Team building, Company trip, physical examination, birthday, Happy Hour, Happy Lunch, Year End Party, …
● Opportunities for development and advancement.
● 13th- month salary bonus, hot bonus, salary/performance review, ...

Cập nhật gần nhất lúc: 2024-08-14 22:45:02