Nhân Viên Quản Lý Hồ Sơ Học Viên

Key Areas of Responsibility:
Student Code Creation and Modification
· Update information relating to Student Code in NSE for contract modification requests, such as revising starting date, revising start level, changing study center, inputting suspension request, inputting course extension, etc.
· Check, monitor, manage the storage of the signed Student Contracts and other related contract documents as e- document process management.
· Create Student Codes in NSE, the teaching platform, to ensure the Student Code is available and activated before the Courses start.
· Prepare the student code creation and modification related reports from NSE and HubSpot and collaborate with Services and Sales Teams to follow up the pending cases and escalates the long- outstanding cases.
· Validate information and perform related update in HubSpot, CRM platform, relating to Student Contracts.
Sales support related tasks
· Check and validate Student Contracts which are eligible and meet conditions for promotion program.
· Prepare the promotion reports and collaborate with Services and Sales Teams to follow up the pending cases and escalates the long- outstanding cases.
· Perform promotion registration with Commercial Department monthly.
The above statements are a snapshot of the duties and responsibilities of the role and are not intended to be an exhaustive list.

Required Competencies
• Have advanced skills with Microsoft Office products;
• Have excellent verbal and written skills;
• Have experience of working with CRM system(s) is preferred;
• Have College&039;s degree in business administration;
• Be extremely organized and attentive to details;
Be willing to learn and work under pressure.

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Cập nhật gần nhất lúc: 2024-08-25 20:50:03