Nhân Viên Tiền Sảnh - Front Office Agent (Ca Xoay)

Explain facilities & equipment functions in guest room to the guests
Consult guests about the destination, restaurant, an tourism services
Provide rooming to guests
Take reservations, send quotation, and confirm.
Handle guests&039; problems, ensure to meet their needs properly
Customer service, check to see if they need any help
Welcome and assist guests to check-in and check-out process
Prepare daily reports
Make courtesy calls to check guests&039; satisfaction on their stay

Chinese or Russian is a plus.
Able to speak, read, and write in English.
2-3 years experienced preferably in a hotel of similar size and complexity and including supervisory experience or training
College or university graduate, certificates or degree in hospitality/ tourism prefered.
Excellent communication skills: demonstrate ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand, and the company.

Dynamic working environment
Competitive salary and benefits

Cập nhật gần nhất lúc: 2022-05-12 14:52:03