Nhân viên Tổng đài/ Guest Service Agent Center

Job Description
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands- on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

Requirement

English speaking is a must
Previous experience as intern or same level in 5- star hotel

Benefits

05 working days | 02 days off per week
Discounted rates apply when using services at properties
National and international training courses
Participating in ultimate phenomenal activities for employees
Uniforms and nutritious meals in shifts are provided by the Hotel | Free parking for motorbikes and cars
Opportunity to grow career at the most luxurious 5- star hotel group in the world
Periodic health check | Accident insurance 24/7
Attractive remuneration packages
Competitive salary

Cập nhật gần nhất lúc: 2026-01-03 18:15:03