Nhân Viên Xử Lý Hóa Đơn/Billing Clerk- Night Shift

Working hours: 22:30 – 07:30

Proactively monitor and follow up with customers on the progress of payment processing.
Create payment plans for customers enrolled in the program and track their payments.
Make calls to partners and banks to assist customers with payment- related matters.
Address customer inquiries/complaints regarding the service and related cash flow matters via email, calls, and messages.
Perform additional duties as assigned by management to support departmental and organizational goals.
Work on the CRM system and the company&039;s dedicated accounts to ensure accurate reflection of input data and customer payment information.
Contact customers regarding payment- related issues.

Ability to thrive in a high- pressure environment and work effectively both independently and in a team.
Min 1 year of experience in billing clerk or related job.
Proficient in Microsoft Office.
Strong problem- solving and communication skills.
Ability to calculate quickly and accurately.
Graduation from a relevant field of study: Finance, Banking, Economics, Accounting, etc.
Proficiency in meticulous attention and focus on every detail.
Fluency in English (work with partners and banks in the US).

Access to a pantry with free tea, snacks, coffee, noodles, etc., daily. Microwave, refrigerator, hot and cold water dispenser with a view of the city.
Competitive salary commensurate with capabilities. Fair evaluation and opportunities for career advancement.
Receive comprehensive training on company processes before starting work- continuous supervision and guidance from management until proficiency is achieved.
Working environment: young, dynamic, productive & speed- focused with various departments and over 40 employees.
Training on software usage such as CRM, ZOOM as required by the company.
Separate resting area during lunch break.
Team building activities and a 13th- month salary based on the company&039;s business performance.
Annual regular health check- ups.
High salaries for high performance, Official Salary: 14.000.000 VND + Bonus.
The company provides all the necessary work equipment.
Full participation in social insurance according to government regulations.
Work in a foreign- friendly and professional environment.

JOB DETAILS:

Location: 60/15 Ly Chinh Thang Street, District 3, HCM City.
Industry: Financial services in the US market (No insurance, No lending).
Working hours: 22:30 – 07:30, 5 days/ week (working by US business hours).
Employment type: Full- time (Night shift).

Join our dynamic team and be part of an organization dedicated to delivering exceptional service and support to our valued clients across the United States. Apply now and embark on a rewarding career journey with Outsource Solutions!

Cập nhật gần nhất lúc: 2024-04-15 17:05:20