Ocean Freight Manager (Freight Fwd)

· Maintain regular communication/alignment with the Regional Oceanfreight Product Teams.
· Ensure that the Operations departments perform their duties in accordance with the SOP and KPI’s set
· Management of Oceanfreight Operations within Rhenus Vietnam
· Meet/ communicate with sub- contractors (airlines/master loaders/truckers, brokers, core carries, co- loaders) to create and keep a good relationship and to escalate and solve performance issues
· Generate job and volume reports to monitor cost, sale, gross profit and job- related KPIs, assess volume development, departmental resource, subcontractors and develop new ideas to maximize operations and profitability
· Conduct regular meetings with the Operations Department to keep the team abreast of any market update/development, discuss operational issues, data quality related reports etc.
· Ensure regular case study and rooted- cause analysis are conducted for preventive actions
· Communicate goals and directions and motivate team members regularly to support their continuous development and growth within the company
· Ensure data- quality reports are reviewed and KPI’s are met
· Check and sign documents before job closing
· Participate in joint sales calls in terms of acquiring new customers as well as performance meetings
· Ensure that commitments to customers are maintained while strategic planning for the company’s growth is driven for
· Communicate recurring Transport Management System (TMS)- related issues/change requests for discussion with Regional Product Teams

Final check and sign of all Accounts Payable and Receivable after submission
Ensuring that all mandatory documents are collected while job files have been properly signed/ crosschecked

· Other duties as assigned by superior/ General Director
· Manage unresolved complex issues escalated by the Operations Supervisor

· Minimum 5 years’ experience in a managerial position in a similar field
· Able to effectively problem solve
· Extensive knowledge of local and international freight services and customs policies
· Highly motivated and able to work independently
· Degree in Logistics/ Transport Management/ Supply Chain or equivalent
· Good verbal and written communication skills in English
· Good contact with major ports, carriers and cargo transport/hauliers service providers
· Customer centric mindset, experience in sales is advantageous
· Familiar with industry standard programs and able to operate standard systems relevant to the position
· Experience in special shipment handlings: reefer, DG, contract/ project logistic, etc is advantageous

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Cập nhật gần nhất lúc: 2024-04-03 11:33:13