[Online] Công Ty Thông Tin Doanh Nghiệp Confirmis Holdings Tuyển Dụng Nhân Viên Chăm Sóc Khách Hàng Full-time 2024

Responsibilities:

Makes sure that customers are always up- to- date with company&039;s latest capabilities
Maintain positive and professional relationships with customers
Manage company&039;s tracker, record, and database; ensuring data is always promptly updated
Other tasks as assigned
Resolve customer&039;s issue by providing the appropriate solutions following company&039;s SOP
Responds to client inquiries and correspondence in timely manner
Collaborate with other departments to meet clients&039; requirements
Provide accurate and timely information to clients and partners on details of company&039;s products and services

Qualifications & Requirements:

Ability to multi- task, organize and prioritize projects
Ability to quickly process and organize large amounts of information and identify and assess items of the greatest importance
Strong proficiency in MS Office and multimedia software, including publishing and analytics tools
Excellent customer service, interpersonal, and communication skills
Strong English proficiency, writing and speaking skills
Strong organizational skills and attention to detail
Relevant monitoring and analysis experience
Bachelor&039;s degree in a relevant discipline such as communication, journalism, English language, etc. (Fresh graduates are encouraged to apply!)
Comfortable working in independent, remote, fast- paced environment

Incomplete applications will not be entertained. Confirmis is committed to leadership development, your journey with us starts here!

Note: Only English CVs and cover letters will be accepted.

Cập nhật gần nhất lúc: 2025-02-04 09:50:05