COMPANY INTRODUCTION
Địa điểm
Hồ Chí Minh
Innovature BPO is a Vietnamese company with more than 10 years of experience in providing outsourcing solutions to clients worldwide. Our services support from call center, 24/7 bi- lingual customer care services, digital marketing to bookkeeping and data analytics services. We offer full time remote resources who are able to deliver the standard that meet global manpower requirement and utilize our business analytics, SLA and other performance metrics to help our clients boost productivity. Our mission is to enable clients to become high- performance businesses and create long- term partnerships. Our vision is to connect Vietnamese talents to global labor market demands.
In 2021, Innovature BPO was proudly recognized the “HR Asia Award, one of the best places to work for in Asia”. In 2024, Innovature BPO was again proudly recognized as a Great Place to Work, reflecting our commitment to creating a positive and supportive work environment. We have officially earned this certification, with an impressive 92% of our employees agreeing that Innovature BPO is a great place to work, compared to the 59% average at typical companies. This remarkable statistic underscores the unique and positive culture we’ve cultivated. We’re committed to continuously improving our workplace, empowering our employees, and building an even brighter future together. For more information about us, please access https://innovatureinc.com
Technical Support Analyst – HR Systems (2PM – 6PM (At Office) and 10PM – 2AM (At home))
Địa điểm
Hồ Chí Minh
JOB DESCRIPTION
We are seeking a strong Technical Support Analyst – HR Systems who supports implementing and maintaining HRIS, BI solutions, and automations. This position also supports ad- hoc tasks related to business intelligence such as programming automations, creating reports and dashboards.
• Support HRIS system administration including security access, reporting, business process admin…
• Support implementing and maintaining BI solutions and automations.
• Support Ad hoc tasks such as execute automations, analyze data and create reports and dashboards.
• Responsible for maintenance, documentation, and enhancements of recurring processes and procedures
• Support troubleshooting HRIS system and user issues (level 1 and 2)
REQUIREMENTS
Qualifications
• Intermediate Python, C or other programming languages are preferred.
• Intermediate SQL knowledge is preferred.
• Bachelor’s degree in computer science, Business Analytics, Data Analytics, Business Intelligence, or a related field required.
• Min 1 year experience with managing HR systems – Workday is preferred but experience with other HR systems or ERP (PeopleSoft, SAP, Oracle…) will also be considered.
• Knowledge of data systems and the ability to transform and shape large usable data sets.
Work Behavior
• Ability to lead, plan and manage in an entrepreneurial, team- oriented environment.
• Strong written and verbal communication skills
• Demonstrate experience in getting things done in dynamic, entrepreneurial environment.
• Highly organized with strong project management skills, and drive to meet organizational objectives; ability to manage multiple projects on interrelated timelines.
• Demonstrate a high attention- to- detail in the analysis and reporting of data.
BENEFITS
We treat people fairly and with dignity, keeping a healthy perspective about life and work and fostering a positive and enjoyable work environment with appealing benefits as below:
An open- space office, a cafeteria, and a range of modern equipment
Diverse activities to foster relationships, including company trips, year- end party, employees’ birthdays
A variety of training courses for your career development
Social insurance and healthcare insurance upon Vietnam Labor Code
An English- speaking environment
13th month Tet bonus & bi- annual performance bonus
PTI insurance package, and annual health check
A competitive monthly salary based on your ability
Other allowances from referrals and special occasions (weddings, seniority, and new- born baby)
12 Annual Leaves + 2 Sick Leaves
Annual salary review
An open culture that spurs creativity, innovation, and inclusivity
Attractive employee awards: Employee of Year, Semi- Annual outstanding employee
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Deadline: 23:59 26/10/2025
APPLY NOW
