COMPANY INTRODUCTION
Confirmis (www.confirmis.com) is a Singapore- based business information provider specialising on connecting businesses with global capabilities; comprises of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies.
Confirmis’ core capability lies in its vast global network of trained site verifiers; in Southeast Asia alone, there are more than 3,000 qualified & trained site verifiers on the ground. Confirmis “Uberised” the industry (first in Southeast Asia) by conducting site visit interview which increases success rate (more & relevant data = superior quality) by 30%+ vs conventional telephone interview practiced by other industry players. As part of vital company risk assessment, Confirmis also capture visual which presents a powerful ‘data&039; to evaluate business&039; viability, not only it serves the purpose of verifying the existence of businesses but also provides snapshot on the ‘condition&039; of its operations, a critical Know- Your- Customer (KYC) component.
Confirmis’ GLOBAL CONNECT provides one- stop solution in connecting global trade with the “last- mile delivery” in the form of site visit to register prospect’s interest.
Site visit report with prospective suppliers/buyer feedback and register trade interest
Due diligence services to assess prospects’ creditability
Targeted prospective suppliers and buyers list with procurement & sourcing track records
- Standard credit report with quality credit risk assessment
- KYC Search, a comprehensive check on important compliance related matters
Nhân Viên Chăm Sóc Khách Hàng
Tính chất công việc
Online
JOB DESCRIPTION
Other tasks as assigned
Resolve customer&039;s issue by providing the appropriate solutions following company&039;s SOP
Collaborate with other departments to meet clients&039; requirements
Manage company&039;s tracker, record, and database; ensuring data is always promptly updated
Responds to client inquiries and correspondence in timely manner
Provide accurate and timely information to clients and partners on details of company&039;s products and services
Makes sure that customers are always up- to- date with company&039;s latest capabilities
Maintain positive and professional relationships with customers
REQUIREMENTS
Bachelor&039;s degree in a relevant discipline such as communication, journalism, English language, etc. (Fresh graduates are encouraged to apply!)
Strong proficiency in MS Office and multimedia software, including publishing and analytics tools
Strong English proficiency, writing and speaking skills
Excellent customer service, interpersonal, and communication skills
Comfortable working in independent, remote, fast- paced environment
Relevant monitoring and analysis experience
Ability to multi- task, organize and prioritize projects
Strong organizational skills and attention to detail
Ability to quickly process and organize large amounts of information and identify and assess items of the greatest importance
BENEFITS
Travelling Overseas at least once a year (Basecamp, team meeting…)
Salary: 8,000,000 VND- 10,000,000 VND
Coffee Allowance for Team Outpost and other Team building activities
Hybrid & supportive working environment
Monthly allowance & performance- based incentives
Professional & leadership developments
Career growth
Ability to work with international businesses
Family- friendly
HOW TO APPLY
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Submit your application via the APPLY NOW button below.
Deadline: 23:59 10/1/2025
APPLY NOW
1 applicant
