You will…
Your primary responsibilities include:
Customer Research:
● Leads team reflection on customer interviews;
● Organizes and conducts customer interviews;
● Selects which customers are most appropriate to learn from;
● Summarizes and documents key insights to share with Marketing, Academic, Project Manager in written form.
Competitive and Partner Research:
● Summarizes and documents key insights to share with Marketing, Academic, Project Manager in written form.
● Organizes and conducts competitive and partner research;
System Research and Implementation
● Work with developing partners and vendors to plan and execute plans for various systems across the organization.
● Monitor system usage and recommend changes and improvement accordingly
Creates and Maintains:
● Product requirement documents
● Product Backlog and Team’s to- dos;
● Training documentation for juniors.
You have…
These are the minimum requirements. We can&039;t accept you in this role unless you have them all:
● Strong written and verbal skills in both English and Vietnamese
● Experience developing a system or product before in another team or organization
● A strong desire and shown potential to develop these four product management traits:
● An obsession over every product detail
● Deep customer empathy and insights
● Leadership and persuasion skills
● Shown ability to work independently. Though this position is expected to primarily be an execution role, exceptional candidates will be able to work more independently during the development stage
● An ability to synthesize the past context, present environment, and future product roadmaps
You’ll really stand out if you have…
These are additional qualifications or "nice to haves" that will help you stand out during the application process:
● Familiar with working with systems;
● Experience in Edtech/Education is a big plus;
● Experience in one of these areas:
✓ Content Writing
✓ UI/UX
✓ Graphic Design
✓ Digital Marketing
You are…
These are personal traits that we look for throughout your application and interview process
● “Fail” fast so that we don’t “fail” big: We run experiments, test key assumptions, and if we “fail”, ask why. You get excited by rapid testing, constant tweaks, and self- reflection under tight timelines, limited human resources, and constrained budgets.
● Innovative: We have a growth mindset and are able to learn and adapt quickly. You can solve problems on the fly and you like to try and learn new things.
● Collaborative: We contribute to and find value in being part of a team. You enjoy working on a team and can communicate effectively with others.
● Passionate: We care about education and our long- term impact. You care about students and take pride in their work.
You get…
● Advanced Studies Grant for personal development;
● Unlimited Vacation Policy;
● Company dinners, team lunches, offsite retreats, 5- for- 5 stipends, etc.
● Competitive Salary, Team Bonuses, and Annual Performance Bonus;
● Social and Private Health Insurance;
● Mentor- Mentee Program;
● Substantial opportunity and training for career development.
