Operation Executive

Data Management & Reporting
Ensure accurate and timely data input across CRM, LMS, and internal tools
Support periodic data audits and validation
Build and maintain dashboards and reports for performance tracking (e.g., student retention, sales conversions, center performance)
Maintain student, course, and teacher databases in line with data protection
protocols
Systems Oversight & Compliance
Manage the functionality and user access of core platforms
Ensure all teams are using internal systems in accordance with SOPs
Monitor compliance with internal data entry, file naming, and tracking guidelines- Support onboarding and training of new staff on systems usage
Operational Systems Support
Work with Center Managers and other team leads to identify process or tool improvements
Assist in process automation projects (e.g., automated reports, reminders, integrations)
Troubleshoot system issues and coordinate with vendors or IT support when needed
Ensure operational checklists, attendance tracking, and learning schedules are properly managed
Cross- Team Coordination
Support operational needs for new center launches or schedule adjustments
Assist with special projects or pilots that require data tracking and workflow design
Act as a systems liaison between Sales, Academics, Admin, Marketing, and Management
Facilitate smooth communication of data- related issues across teams

Cập nhật gần nhất lúc: 2025-08-02 04:50:03